AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.9.1
  • Adult Rating: 4+
  • File Size: 207.52 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 3
From 9,636 Ratings


Peace of Mind Just Got Easier! As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Does not work

    By rnoza78
    I’ve had the app for three months now and there are various issues with it. One it alerts the person you are tracking when you are tracking there location. So my kids now when I’m looking for them. Two it alerts of the app even when it isn’t tracking. Three for the past week or so the app has not worked at all. I reached out to At&t to resolve the issue but no luck there. So I paid for this months use but have not been able to use the app. It’s a complete bummer.
  • Just crap

    By KMF1980
    Don’t waste your money. Too complicated and doesn’t work.
  • Don’t do it!

    By Lost Cajuns
    I’ve tried to uninstall this app several times. AT&T tried to uninstall it. But I keep getting notifications and it still tries to activate my children’s phones. When it was installed, it wouldn’t or couldn’t pair with our phones and was constantly “repairing.” Don’t waste your time or money with this app. It’s frustrating.
  • Set backs of secure family

    By Nirmala Jetty
    Phone keeps unpairing by itself frequently. It doesn’t work in certain locations. Kid should not have the ability to unpair it once they pair it the first time, which takes away from the app.
  • Unreliable

    By vjomorris
    Can’t locate my family members most of the time. Always says my daughter is home when in fact I know she’s not. Get the “unable to locate” 80% of the time.
  • What went wrong

    By GigEmGgs
    This app is generally helpful.. although if it’s used with an older child they can just delete the app.. no more protection. Also, we used to be able to block the Apple App Store but now that option is gone. We’ve tried re installing with no luck.
  • Doesn’t work

    By Lbranch831
    Never sends me notifications when my child has left a certain location like it’s supposed to. Half the time I try to locate her it ask me re-pair our phones. And most of all the feature they didn’t return with the new app being able to block individual numbers! Waste of time and money for it not to do what it should especially in today’s society. I need to know where my kids is and the security from this app is horrible.
  • Disappointed!

    By stayceern
    The fact the child can delete the app, pretty much makes this app not useful! The location services are WAY off. Good in theory, not in practice! Don't waste your time or money.
  • Don’t waste your money!

    By zuks38
    This is a ripoff! SmartLimits was so much better! Very slow and inaccurate, Snapchat and find my iPhone are so much better.
  • Tracking

    By jj58capecod
    Doesn’t track other phones when setup can’t get customer service to fix. Multiple numbers on my account and they only track the primary phone. The old app worked better. Aggravated because it cost extra and can’t get problem resolved.